Privacy policy

Privacy Policy

Last Updated: June 25, 2026

At Innolette, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

Information We Collect

When you use our website, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through our payment providers)

  • Order history

  • Device information, IP address, browser type, and website usage data

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Deliver your purchases

  • Communicate with you regarding your orders

  • Respond to customer support inquiries

  • Improve our website and shopping experience

  • Prevent fraud and maintain website security

  • Comply with legal obligations

Payment Information

Payments made on our website are processed securely through trusted payment providers. Innolette does not store your complete payment card details.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies through your browser settings if you prefer.

Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared only with trusted service providers when necessary, including:

  • Shopify (our e-commerce platform)

  • Payment gateway providers

  • Shipping and delivery partners

  • Technology and website service providers

These providers only receive the information necessary to perform their services.

Data Security

We take appropriate security measures to protect your personal information. While we strive to use commercially acceptable methods to safeguard your data, no method of electronic transmission or storage is completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of your personal information where legally permitted

  • Opt out of marketing communications

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Innolette

Phone / WhatsApp: +965 66161999

Email: innolettetechh@gmail.com